LIBRA - Women's Orthopaedic Breathable Shoes

Shipping Timeframe:

Our shipping times vary depending on the destination and the product(s) you've ordered. Generally, we strive to process and dispatch orders within 1-2 business days.

International shipping times vary and can range from 3–14 business days, depending on the destination and any customs processing times.

Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs delays or unforeseen logistical issues.

Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

If you have any specific concerns about the delivery of your order, feel free to reach out to our customer support team.

Return Policy:

We want you to be completely satisfied with your purchase from Hypeser. If you're not happy with your order for any reason, we offer a hassle-free return policy. For more detailed information regarding our refund and return policy, please access our refund policy stated at the end of our website page (Scroll down to the end of our page > Quick Links > Refund Policy).

Refund Process:

Once we receive your returned item and it is inspected, we will process your refund. Please allow [number of days, e.g., 5-10 business days] for the refund to be credited back to your original payment method.

Exchanges:

If you need to exchange an item, please contact our customer support team. We'll guide you through the process and ensure you get the replacement item promptly.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund accordingly.

Contact Us:

If you have any questions about our return policy, feel free to reach out to our customer support team!

All of our products have size charts in the description area and image area! Scroll up to see it now! If you have any questions, please feel free to reach out to us.